Returns & Exchanges

At Berner Kühl, we strive for perfection in every garment; however, if your purchase isn't quite right, we offer a 14-day return window for all unworn items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack the items in their original box, ensuring all designer tags remain attached and the garment is in its original condition.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the return, your refund will be processed to the original payment method within 5-7 business days.